Returns and Exchanges
If you are not completely satisfied with your Website purchase, you may return or exchange the unused products with your completed Return/Exchange form within 30 days from the date of purchase to:
MIM Manufacturing
1455 Southford Rd Unit K
Southbury, CT 06488
After 30-day period has expired, the manufacturer warranty will be in effect. Original packaging must be complete and undamaged upon return. The customer may be charged for any lost items or damaged packaging. Customer is responsible for carefully inserting each product into its original packaging, wrapping that packaging in a suitable shipping material then placing into a suitable shipping container.
All returned merchandise must be accompanied by a completed Return/Exchange form. Returns/exchanges will not be accepted on merchandise that has been altered or modified in any way. All returned/exchange items must be in original unaltered packaging and include literature and accessories. Return/Exchange date eligibility is 30 days from order. Customer will be responsible for all freight and shipping charges on items returned that are not the result of Seller’s error and HarrisBipods is not responsible for lost shipments on items being returned. Shipping charges are non-refundable.
Once the item is received, inspected, and approved we will then follow your written instructions, if NOT approved we will contact you with our finding and then mail the item(s) back to you.
AMAZON ORDERS: If you ordered from Amazon.com or one of their affiliates you will have to return or exchange your items directly with them.
For questions regarding your return please contact us at info@harrisbipods.com or 203-266-6906.
Refund Policy:
Refunds to customer can be expected within one week of receipt of your returned merchandise. In many cases you may receive a refund sooner. Original shipping costs are not refundable. Refunds are issued in the same form of payment originally used for the order.